How To Order
You may order via our On-Line Shopping Cart, by Telephone, FAX, E-Mail, or regular mail (click here for printable order form in Adobe .PDF format). We accept VISA, MasterCard, Discover, American Express, cashier's checks and money orders. If ordering via FAX, please include Credit Card#, Exp. Date, Name, Address, Telephone number. Your credit card will not be charged until the order is shipped.
Toll-Free Telephone Order Line: 1-866-254-0714 (Monday - Friday 8:30 AM to 6:00 PM) - - Local Telephone : 1 (727) 939-8853 If busy, call 1 (727) 493-4614 (Florida, USA)
FAX Order Line: (24 hours/day, 7 days/week): (810) 821-6940 (orders received by FAX will be processed the same or next business day, Monday-Friday)
Mailing Address: HTH Engineering, Inc., 825 Cypress Trails Drive, Tarpon Springs, FL 34688 USA
Billing address for Remittance: HTH Engineering, Inc. Accounts Receivable, P.O. Box 1272, Dunedin, FL 34697
Payment/Terms: VISA, Mastercard, Discover, American Express, Money Order, or Cashier's Check. C.O.D.'s Accepted ($6.00 extra). We also offer leasing.
Purchase Orders: We gladly accept P.O.s. for all US Government (federal, state, or local) offices, and Universities/Educational Institutions, with terms of Net 30 days, 1.5% per month after 30 days. Please fax your P.O. to (810) 821-6940 Form 1099 Provided upon request.
Government Central Contractor Registration (ccr.gov) #088500462
Dunn & Bradstreet D-U-N-S 088500462 Dunn & Bradstreet D-U-N-S 088500462.
Leasing: We also offer lease financing for orders over $1,500. Click here for printable application in Adobe .PDF format Fax completed and signed application to (941) 240-0129
E-Mail your order, questions, or comments to: webmaster@startstop.com
SAME DAY SHIPPING: All US orders are normally shipped the same business day (if we receive your order by 4 PM Eastern Time), or the next business day if your order was received after 4 PM.
UPS GROUND SERVICE MAP:
  Need it fast? We can also ship UPS 2nd Day Air, UPS Next Day Air, or FEDEX
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MONEY BACK GUARANTEE
If you are not satisfied with the unit for any reason, you may return it within 30 days of initial delivery for a refund (sorry, we cannot refund shipping charges). All returns must be accompanied by an assigned RMA# in order to be considered for a refund.
To obtain your RMA#, please click here: (click here). A refund check or credit will be mailed to you upon satisfactory receipt of the returned unit in re-sellable condition. Refunds cannot be given for special order items, or if the unit has been damaged, abused, or is returned with missing parts. Due to the nature of Dragon Naturally Speaking software, we cannot accept returns on this particular product.
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International Orders: All prices are quoted in US Dollars and do not include international shipping, import, duty, or V.A.T. Payment Terms: We accept VISA or MasterCard, or money orders in U.S. dollars.
For current exchange rate information please visit http://www.xe.com/ucc/
If ordering by VISA/MC/Discover/AMEX by FAX or E-mail, please specify card number, expiration date, name as it appears on the card, name and telephone number of the bank that issued the credit card (usually located on the back of the card), and the last three digits on the back of the card, just above the signature line. Credit cards are not charged until the merchandise is shipped. Packages that are refused upon delivery are non-refundable. Please allow 2 business days for preparation of your order prior to shipping.
PLEASE NOTE that currently we are only able to accept postal money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank. Checks must have a valid nine-digit bank routing number (ABA code) micro-encoded on the bottom of the check. Paying by check does slow down your order somewhat, as we do not ship your order until your funds clear.
You may specify your preferred method of shipment. UPS Worldwide Express 2-day shipping is available (see www.ups.com and use their QuickCost calculator to check shipping prices). As an estimate, the shipping weight for an entire system (Start Stop Transcription Interface, single or dual pedal units) is about 4 lbs total. Our preferred method of shipment is "UPS Freight Collect" (Worldwide Express or Worldwide Expedited), and can be used only if you are paying by credit card. Your card will be charged directly by UPS for the actual amount of the shipping charge, plus any applicable duties, import tax, or V.A.T. incurred.
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